covid-19 pandemic
The safety of our employees and clientele is paramount at NOVA. We are starting trips June 1st and have implemented a COVID-19 Mitigation Plan with procedures and guidelines as required and recommended by the State of Alaska, OSHA and the CDC. Please bring your face mask and have it on for tour check-in and transit but they are not required to be worn in the rafts or out on the glacier. Email or give us a call if you have any questions about our COVID-19 response. Calls will be returned as soon as possible. REMEMBER TO PLEASE BRING YOUR FACE MASK!
Nova Alaska
Covid-19 Pandemic Response
To preview a copy of our COVID-19 Mitigation Plan, please click here. We will also have you fill out this COVID-19 Health Status Agreement at the time of your adventure. If you have any questions or concerns, please contact us.
Matanuska Glacier Tours Specifics
- Social Distancing during arrival, check-in, dressing, instructions, and on the tour.
- Health Status Agreement form signature and Health Screenings prior to tour at check-in.
- Clients may be told to drive their own vehicle to the ‘Matanuska Glacier Park’ meeting site to help mitigate exposure inside of the company vans between non-household groups. If company van/buses/work trucks are transporting clients, face masks are required to be worn along with social distancing and seat separation.
- Upon arrival to the site face masks may be required for certain up-close contact or instruction from the guides pertaining to equipment (Harnesses, Ropes, Boots, Crampons, Packs etc.) used during the tour.
- All equipment will be handed out by employees/guides individually for each client.
- Clients will be told to bring their personal face mask with them in their pocket on the tour and a small plastic ziplock bag will be provided for transport.
- Face masks may be required for multiple moments throughout the tour. Guides will always inform in advance when to expect to wear masks.
- Hikes, treks, and climbs will have social distancing applied during foot travel on the Glacier.
- Guides will give group speeches at a minimum of a 10ft distance.
- Guides will carry hand sanitizer with their medical kits.
- All equipment will be cleaned and disinfected after each tour and separated by group if feasible.
- All vehicles involved in transportation will be cleaned and disinfected between tours and groups.
- Tours will be separated by households when feasible or possible. When NOT, clients will be contacted ahead of time to verify permission to mix with others, creating a non-household group for a climb or tour informing all parties affiliated with the inherent risks and increase of exposure to COVID-19 involved.
Matanuska River Tours Specifics
- Social Distancing during arrival, check-in, dressing, instructions, and on the tour staggered by household groups for approaching the check-in desk or our office.
- Health Status Agreement form signature and health screenings prior to tour at check-in.
- Face masks are required along with social distancing and seat separation in all company vans/buses/work trucks that are transporting clients or involved in the rafting tour
- Upon arrival to the site Participants may be required to wear face masks for certain up-close contact or instruction from the guides pertaining to equipment (Drysuits, Lifejacket or Personal Floatation Device, Helmet, Boots etc.) used during the tour.
- All equipment will be handed out by employees/guides individually for each client.
- Clients will be told to bring their personal face mask with them in their pocket for the tour and a small plastic ziplock bag will be provided for transport.
- Face masks may be required for multiple moments through-out the tour. Guides will always inform in advance regarding when to expect to wear masks.
- Guides will give group speeches at a minimum of a 10ft distance.
- Guides will carry hand sanitizer with their medical kits.
- All equipment will be cleaned and disinfected after each tour and separated by group if feasible.
- All vehicles involved in transportation will be cleaned and disinfected between tours and groups.
- Tours will be separated by households when feasible or possible. When NOT, clients will be contacted ahead of time to verify permission to mix with others, creating a non-household group for a raft or tour Informing all parties affiliated with the inherent risks and increase of exposure to COVID-19 involved.
- Face masks will NOT be required on the rafts when the group is composed of household members or when verified permission to mix with non-household members.
- Clients will be informed there is still the risk of swimming and ending up in another boat of members not from the same household during a rescue scenario on the water.
Six Mile Creek Tours Specifics
- Social distancing during arrival, check-in, dressing, instructions, at meeting area (Hope rd Junction) and on the tour.
- Staggered by household groups for approaching Check-in Desk.
- Health Status Agreement form signature and health screenings prior to tour at check-in.
- Face masks are required along with social distancing and seat separation in all company vans/buses/work trucks that are transporting clients or involved in the rafting tour
- Upon arrival to the site, participants may be required to wear face masks for certain up-close contact or instruction from the guides pertaining to equipment (Drysuits, Lifejacket or Personal Floatation Device, Helmet, Boots etc.) used during the tour.
- All equipment will be handed out by employees/guides individually for each client.
- Clients will be told to bring their personal face mask with them in their pocket while on the tour and a small plastic ziplock bag will be provided for transport. Face masks may be required for multiple moments through-out the tour. Guides will always inform in advance when to expect to wear masks.
- Guides will give group speeches at a minimum of a 10ft distance.
- Guides will carry hand sanitizer with their medical kits.
- All equipment will be cleaned and disinfected after each tour and separated by group if feasible.
- All vehicles involved in transportation will be cleaned and disinfected between tours and groups.
- Tours will be separated by households when feasible or possible. When NOT, clients will be contacted ahead of time to verify permission to mix with others, creating a non-household group for a raft or tour Informing all parties affiliated with the inherent risks and increase of exposure to COVID-19 involved.
- Face masks will NOT be required on the rafts when the group is composed of household members or when verified permission to mix with non-household members.
- Clients will be informed there is still the risk of swimming and ending up in another boat of members not from the same household during a rescue scenario on the water.
- Emergency Scenarios are uncontrollable and may increase exposure rates during a tour.